Delivery Information
FREE UK MAINLAND STANDARD DELIVERY FOR ALL ORDERS OVER £100
(otherwise £7.99)
* Please note that we do not deliver on the weekend *
Shipping To a Destination
Delivery to the UK mainland only is free for orders over £100 in value (otherwise £7.99). Orders are delivered by DHL or another reputable company, and usually delivered between Monday to Friday, within 3 working days, or perhaps longer if the location is remote.
We try to cover Greater London the next day.
(Highlands & Islands and Northern Ireland: We regret that we currently cannot provide a reliable or cost-effective delivery service to these areas).
Order & Collect
You can order online and collect from our Covent Garden store. Your wines will be available to collect between 12:30 and 16:00 on Tuesday, Wednesday, Thursday, Friday and Sunday.
Click & Collect is completely FREE. And there’s no minimum order, so you can collect as much or as little as you want.
We’ll send you an email when it’s ready to collect, and hold it in store for up to 10 days.
If you pay by debit or credit card then be prepared to present the payment card and ID.
Returns
Broken or Damaged Goods:
If your purchase is broken or damaged in transit please photograph the contents, retain the parcel and contact us by email info@dallaterra.co.uk.
Bottles Missing or Wrong:
If you receive your order and it is missing an item or includes an incorrect item please hold onto the package and contact us by email with details.